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English for hotel services
- Anneke Senduk, dkk
- Gramedia Pustaka Utama
- 1997
- 979-605-691-7
English for Hotel Service is a functionally-based course. It is specifically designed to improve the communicative English skills required by non-managerial hotel personnel who have to deal with guests of different nationalities. It covers useful topics such as handling reservations, greetings guests, form-filling, extracting and giving information, handling orders, complaints and wake-up calling, etc. which are arranged in a clear and logical manner. To meet the students' needs, this book focuses on English for communication and therefore is completed with appropriate dialogues, practical exercises and examples, classroom activities, and role-playings to provide the students with sufficient practices.
- Yogyakarta, Cengkareng
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| Kode Buku | : | 206213 |
| Kode Klasifikasi | : | 428 |
| Judul Buku | : | English for hotel services |
| Edisi | : | - |
| Penulis | : | Anneke Senduk, dkk |
| Penerbit | : | Gramedia Pustaka Utama |
| Bahasa | : | Inggris |
| Tahun | : | 1997 |
| ISBN | : | 979-605-691-7 |
| Tajuk Subjek | : | Bahasa Inggris |
| Deskripsi | : | ix, 181 hlm. : ill, ; 21 cm |
| Eksemplar | : | 3 |
| Stok | : | 3 |
| Petugas | : | Nunung Dwi Aminawati |
It covers useful topics such as handling reservations, greetings guests, form-filling, extracting and giving information, handling orders, complaints and wake-up calling, etc. which are arranged in a clear and logical manner.
To meet the students' needs, this book focuses on English for communication and therefore is completed with appropriate dialogues, practical exercises and examples, classroom activities, and role-playings to provide the students with sufficient practices.
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