Analisis Usability Pada Game Dragon Nest Sea Classic Menggunakan Metode System Usability Scale (SUS)

• FERDY JULIANSYAH
• 2025

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Ferdy Juliansyah (17211044), Analisis Usability Pada Game Dragon Nest Sea Classic Menggunakan Metode System Usability Scale (SUS)

Industri game online mengalami perkembangan yang sangat pesat sejak masa pandemi COVID – 19, dimana banyaknya orang yang menghabiskan waktunya di dalam rumah dengan bermain game sebagai hiburannya. Salah satu genre yang digemari oleh banyak orang adalah Massively Multiplayer Online Role-Playing Game (MMORPG), termasuk game Dragon Nest Sea Classic yang dirilis kembali untuk menarik para pemain lama bermain kembali dengan menghadirkan gameplay klasik. Meskipun popularitasnya cukup tinggi, ada beberapa permasalahan seperti bug visual, antrian ogin akibat server penuh, serta gangguan performa teknis yang kerap dikeluhkan oleh beberapa pengguna dan berpotensi menurunkan kualitas pengalaman bermain. Penelitian ini bertujuan untuk menganalisis usability pada game Dragon Nest Sea Classic dengan menggunakan metode System Usability Scale (SUS), dengan pendeketan kuantitatif deskriptif melalui penyebaran kuesioner kepada 99 responden pemain aktif, hasil analisis menunjukan skor rata-rata SUS 53,15, yang termasuk kedalam kategori “OK” dan Grade D, menandakan bahwa game ini masih memiliki usability yang cukup namun masih belum optimal, sehingga diperlukan beberapa perbaikan terkait antarmuka, navigasi, dan performa teknis untuk meningkatkan kualitas pengalaman pengguna secara keseluruhan.

 

Keyword : Usability, System Usability Scale (SUS), Dragon Nest SEA Classic, Game Online, Pengalaman Pengguna

Ferdy Juliansyah (17211044), Usability analysis of the Dragon Nest Sea Classic game using the System Usabilitiy Scale (SUS) method

The online gaming industry has experienced rapid growth since the COVID-19 pandemic, with many people spending their time at home playing games for entertainment. One genre that is popular with many people is the Massively Multiplayer Online Role-Playing Game (MMORPG), including the Dragon Nest Sea Classic game which was re-released to attract old players back by presenting classic gameplay. Despite its high popularity, there are several problems such as visual bugs, login queues due to full servers, and technical performance disruptions that are often complained about by some users and have the potential to reduce the quality of the playing experience. This study aims to analyze the usability of the Dragon Nest Sea Classic game using the System Usability Scale (SUS) method, with a descriptive quantitative approach through distributing questionnaires to 99 active player respondents, the results of the analysis show an average SUS score of 53.15, which is included in the "OK" category and Grade D, indicating that this game still has sufficient usability but is still not optimal, so that several improvements are needed related to the interface, navigation, and technical performance to improve the quality of the overall user experience.

Keywords : Usability, System Usability Scale (SUS), Dragon Nest Sea Classic, Game Online, User Experience

• Usability
• System Usability Scale (SUS)
• Dragon Nest SEA Classic
• Game Online
• Pengalaman Pengguna

https://repository.bsi.ac.id/repo/72555/Analisis-Usability-Pada-Game-Dragon-Nest-Sea-Classic-Menggunakan-Metode-System-Usability-Scale-(SUS)
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