Online Public Access Catalog
Ditemukan 9 hasil di pencarian Ebook
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The Customer Experience Book : How to design, measure and improve customer experience in your business
- Pennington, Alan
- Pearson
- 2016
- Edisi : 1
- ISBN: 978-1-292-14848-9
Kode Ebook : 210146 | dilihat : 253 kali
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Perfect phrases for customer service : 101 customer service training scripts for handling any situation
- Robert Bacal
- Mc Graw Hill
- 2005
- Edisi : 1
- ISBN: -
Kode Ebook : 240022 | dilihat : 157 kali
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Customer Relationship Management, Concepts and Technologies Third Edition
- Buttle, Francis
- ELSEVIER
- 2015
- Edisi : 3
- ISBN: 978-1-315-76459-7
Kode Ebook : 210097 | dilihat : 224 kali
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HANDBOOK OF CRM: Achieving Excellence in Customer Management
- Payne, Adrian
- ELSEVIER
- 2005
- Edisi : 1
- ISBN: 978-07506-6437-0
Kode Ebook : 210099 | dilihat : 267 kali
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Managing Customer Experience and Relationships: Strategic Framework Third Edition
- Kotler, Philip
- Wiley
- 2017
- Edisi : 3
- ISBN: 978-1-119-23982-6
Kode Ebook : 210103 | dilihat : 314 kali
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Customer Relationship Management
- Kristin Anderson and Carol Kerr
- McGraw-Hill Education
- 2002
- Edisi : 1
- ISBN: 9780071379540
Kode Ebook : 210147 | dilihat : 184 kali
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Praise for Customer Service: New Rules for a Social Media World
- Peter Shankman
- Pearson Education, Inc
- 2011
- Edisi : -
- ISBN: 978-0-7897-4709-9
Kode Ebook : 240024 | dilihat : 137 kali
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Natural Language Processing for Online Applications : Text retrieval, Exstraction and Categorization
- Jackson, Peter and Isabelle Moulinier
- Jhon Bejamins Publishing Company
- 2002
- Edisi : -
- ISBN: 90-272-4988-1
Kode Ebook : 210035 | dilihat : 174 kali
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The facebook marketing book
- Dan zarella & Alison zarella
- Safari books online
- 2011
- Edisi : 1
- ISBN: 978-1-449-38848-5
Kode Ebook : 210079 | dilihat : 207 kali