Online Public Access Catalog
Ditemukan 11 hasil di pencarian Ebook
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The Customer Experience Book : How to design, measure and improve customer experience in your business
- Pennington, Alan
- Pearson
- 2016
- Edisi : 1
- ISBN: 978-1-292-14848-9
Kode Ebook : 210146 | dilihat : 258 kali
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Perfect phrases for customer service : 101 customer service training scripts for handling any situation
- Robert Bacal
- Mc Graw Hill
- 2005
- Edisi : 1
- ISBN: -
Kode Ebook : 240022 | dilihat : 167 kali
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Customer Relationship Management, Concepts and Technologies Third Edition
- Buttle, Francis
- ELSEVIER
- 2015
- Edisi : 3
- ISBN: 978-1-315-76459-7
Kode Ebook : 210097 | dilihat : 233 kali
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HANDBOOK OF CRM: Achieving Excellence in Customer Management
- Payne, Adrian
- ELSEVIER
- 2005
- Edisi : 1
- ISBN: 978-07506-6437-0
Kode Ebook : 210099 | dilihat : 273 kali
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Managing Customer Experience and Relationships: Strategic Framework Third Edition
- Kotler, Philip
- Wiley
- 2017
- Edisi : 3
- ISBN: 978-1-119-23982-6
Kode Ebook : 210103 | dilihat : 322 kali
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Customer Relationship Management
- Kristin Anderson and Carol Kerr
- McGraw-Hill Education
- 2002
- Edisi : 1
- ISBN: 9780071379540
Kode Ebook : 210147 | dilihat : 191 kali
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Praise for Customer Service: New Rules for a Social Media World
- Peter Shankman
- Pearson Education, Inc
- 2011
- Edisi : -
- ISBN: 978-0-7897-4709-9
Kode Ebook : 240024 | dilihat : 144 kali
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Statistical Techniques in Business and Economics
- Lind, Douglas A, W.G. Marchal, S.A. Wather
- McGraw-Hill
- 2010
- Edisi : 15
- ISBN: 978-0-07-340180-5
Kode Ebook : 210133 | dilihat : 360 kali
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Business Research Methods 8th Edition
- Zikmund, W. G.
- Thomson
- 2014
- Edisi : 8
- ISBN: 1439080674
Kode Ebook : 210155 | dilihat : 317 kali
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Business Research Methods
- Cooper, D. R; Schindler, P. S.
- McGraw-Hill
- 2014
- Edisi : 12
- ISBN: 978-0-07-352150-3
Kode Ebook : 210156 | dilihat : 428 kali
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Methods in Behavioral Research
- Cozby, Paul C dan Scott C. Bates
- Mc Graw Hill
- 2015
- Edisi : 12
- ISBN: 978-0-07-786189-6
Kode Ebook : 230012 | dilihat : 276 kali